preiac's support instructions
If you need support for TokenCoreX, we’re here to help. Please reach out by email to [
[email protected]]. When contacting us, make sure to include your purchase code, your marketplace username, and the email address used during purchase. Also describe your issue clearly, and if possible, attach any screenshots or error messages that can help us understand the problem faster. Don’t forget to mention the TokenCoreX version you are using.
Our support team is available Monday to Friday, excluding public holidays. We aim to respond to all support requests within 24 to 48 business hours. Support includes assistance with installation, configuration, usage questions, bug reports, and minor customization guidance. Please note that we do not provide custom feature development, server configuration, or integration with third-party services. Before reaching out, we strongly recommend checking the included documentation, as it covers most common setup steps and answers.
